Processing: 1-2 Days
Return Policy:
Holiday orders placed in November & December can be exchanged through January 15th for exchange or store credit. We want you to love your new jewelry!
If for any reason you're not 100% satisfied with your order we will gladly accept an exchange or store credit within 2 weeks of you receiving your jewelry. Any items returned without previous approval or do not meet our standards & policies could be denied or subject to a restocking fee. Shipping costs will not be refunded and are the responsibility of the buyer.
Please allow 2-3 business days from the day we receive the shipment for us to process the package. We will process the exchange within 10 business days after receiving the package. Exchanged merchandise must include packaging and tags. The item(s) must be in new and unused condition to qualify. If your order arrives and is defective, we will gladly send you a replacement. Requests for replacement must be received within 5 business days from the date of receipt of merchandise. You will be responsible for shipping the merchandise to us and we will cover the shipping the replacement. We must receive the defective pieces within 10 days from the date of receipt of merchandise. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We only recommend USPS, UPS or Fedex when shipping exchanges, and we are not responsible for lost return packages. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
